Welcome To Active Life Hearing

Excellent technical support and initiation of new hearing aids..Highly professional practice providing understanding personalized attention to one's hearing needs.

Specialist Matthew Kassem was utterly wonderful. He is the personification of excellent customer service. He is an encyclopedia of information and willing shared that knowledge with me. I learned so much from him. I am pleased beyond words with the service he provided. He is a gem.

I can’t fully express the positive impact this place has made on my personal life and career. I have a very challenging type of hearing loss and a job where good hearing is critical. I’ve spent years struggling until I started working with Matthew in the Boca location. The level of service and genuine passion to help has proved to make such a bigger impact than any particular hearing aids by themselves. The programming and service is what makes the difference. I never understood that until now. They are extremely knowledgeable and go the extra mile, which has made my experience so significant. I’m writing this review in hopes that it will help someone else in the same situation!

EXCELLENT CARE I am a first-time user of hearing aids and can't say enough about the team at Active Life Hearing (Boca Raton)! Just super service from initiating my first appointment (which included a comprehensive hearing test by Matthew Kassem), extensive choice in hearing aids, full disclosure of costs and what is included, and the all-important follow-up visits. I'm 79 years old, a research scientist and it was immediately apparent that Matthew was a well-trained expert. He explained the results of my hearing test, what issues I had, the level of hearing aids that would help me, the cost implications and the features of the hearing aids that I selected. I picked the latest premium release of a "top-of-line" brand and after a month I'm so happy that I did. I didn't realize what I have been missing. Once I left the office after being fitted, a whole new world of sounds opened up and the best part is that I can participate in conversations without saying "what did you say". On my first follow-up visit, Matthew listened to my issues/concerns, made an adjustment, and educated me even more about my hearing aids so that I could get the best performance from them. One last comment, do not let price alone be your determining factor when choosing hearing aids, go with a device that will improve your quality of life ... like I did. Simply a pleasure to be a patient of Matthew and the Active Life Hearing team.

5 Stars PLUS!!! The staff at Active Life Hearing is totally commited to providing professional customer service in the most exceptional manner! Although I have been wearing basic hearing aids for a few years (purchased from a warehouse store), I never really liked them. They were "OK" I recently developed a significant hearing issue which required specialty (Bi-Cros) hearing aids. I shopped the usual mass merchandisers with their high pressure (ie. car salesman) techniques. After researching various brands, I contacted Active Life Hearing, Boca Raton, because they sell some of the highest rated brands under one roof. Their receptionist, Denise, was friendly and quickly gave me an appointment with Matthew Kassem. During my initial consultation, Matthew reviewed my needs and guided me through the selection process. He quoted me a very competitive price. Over the following 4 weeks, he allowed me to "demo" several different brands and models. He was incredibly patient with me and always addressed my questions/concerns in a totally professional way, while never making me feel like just another patient. After making my final selection, I am now thrilled with my new hearing aids, which have been life changing. The entire staff at Active life Hearing can write the textbook on Professional Customer Satisfaction! They have totally exceeded my expectations!! No need to go anywhere else!!!